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AI receptionist for any business

Your phone, answered. Even when you can't.

It answers your calls day and night, books appointments, answers questions from your website and texts you the messages. For salons, garages, clinics, trades, restaurants and more. From £19 a month.

Hear it before you pay Keep your number Cancel any time
Pennick PlumbingAlex · AI receptionist

ReceptionistHi, Pennick Plumbing reception, Alex speaking, the AI assistant. How can I help?

CallerWater's coming through my kitchen ceiling.

ReceptionistThat sounds urgent. Turn off the stopcock if you can. I'll take your address and book the first visit.

Caller12 Mill Lane. Tomorrow morning is fine.

Visit booked · Tue 10:00–12:0012 Mill Lane · URGENT text sent to you

Example call

Scan my website

See what it would do for your business

Paste your website. We read your public pages and show what fits, the questions it could answer from your site, your booking system and the plan for your calls.

Free, and no sign-up

We read only public pages and don't keep your address or the result. If you start set-up, only your web address goes with you.

  • Your business type
  • What fits: bookings, messages, urgent calls
  • Questions it could answer from your site
  • Your booking system, and whether we connect to it
  • The plan for your calls
Example

Pennick Plumbing

Trades (plumber, electrician, builder)

A family plumbing and heating firm covering Otley and nearby towns.

What fits your business

  • Books job visits in time windowsFor example 8 to 12 or 12 to 5, and texts you each job.
  • Puts urgent calls through to youYour site mentions urgent work. While you're open, to the number you choose.
  • Answers questions from your websiteLike the 3 below, found on your site.
  • Gas and CO safety stepsOn a gas smell or a carbon monoxide alarm it gives the safety steps and the gas emergency number.

Questions it could answer from your site

  1. “Do you cover Otley?”Yes. Otley, Ilkley and Guiseley are all covered.
  2. “How much is a boiler service?”The price on your prices page, and how long it takes.
  3. “Do you do emergency call-outs?”Yes, 7 days a week for leaks and no heating.

Booking systems on your site

  • ServiceM8ConnectsEach job it takes goes into ServiceM8 as a quote.

Recommended plan

Starter£19a month

200 minutes a month included. Your own report works it out from your calls.

In plain numbers

A front desk that never takes a break

24/7

Evenings, weekends and while you're on a job

£19

A month for 200 minutes on Starter

35p

A minute on Pay as you go, no monthly fee

3 steps

To go live. No sales call, no set-up fee

How it works

Watch one call become a booking

This is what happens when a customer rings and you can't pick up.

  1. 1It answers

    Picks up in your business's name

    Day or night, it answers with your business name and says straight away that it is an AI. Your callers always know who they're talking to.

  2. 2It offers free times

    Answers from your website and offers free times

    It knows your services, prices, hours and areas from the website you pasted. It only offers times that are free in your diary or booking system.

  3. 3It books

    Puts the booking in your diary

    In its own diary, or in Cal.com, Cliniko, Calendly, Acuity, SimplyBook.me, Semble or Pabau. Each booking shows in your dashboard straight away.

  4. 4It texts you

    Texts you, and keeps every call

    You get a text straight away. Every call is in your dashboard with a short summary and the full conversation. Urgent ones are marked URGENT, and while you're open it can put them through to you.

Live in three steps

No sales call and no set-up fee. You do it all yourself, from your phone or laptop. How an AI receptionist works.

  1. 1

    Paste your website

    It reads your services, prices, opening hours and common questions. You check what it found and change anything.

  2. 2

    Talk to it in your browser

    Make a test call straight away. Ask what your customers ask and hear how it answers.

  3. 3

    Forward your calls, or get a number

    Keep your number and forward the calls you can't answer, or get a new local number. Then it answers, day and night.

What it does

Everything a good receptionist does

All of this is built in.

Books into your diary

Only offers times that are free, in its own diary or your booking system. Each booking shows in your dashboard straight away.

Cal.comClinikoCalendlyAcuitySimplyBook.meSemblePabauor its own diary

Passes urgent calls to you

While you're open, it can put an urgent caller straight through to your phone.

Takes messages, texts you

Name, number, address and what they need, texted to your mobile straight away. Urgent ones are marked URGENT.

URGENT Leak at 12 Mill Lane. Call back now.

Answers from your website

Prices, services, hours, areas you cover. It sticks to the facts you checked.

Answers from your documents

Upload your manuals and price lists (PDF, Word or text, about 1,000 pages of text in all); it answers callers from them.

Speaks your callers' languages

English, with more languages as an add-on. You choose which ones it offers.

Summaries and transcripts

Every call in your dashboard with a short summary and the full conversation.

Sends to your other apps

Each booking, message and finished call can go to a webhook address, for example one from Zapier, Make or n8n.

Try it in your browser

Call it from your browser and ask what your customers ask, before you pay.

Who it's for

Ready-made for your kind of business

Pick your business type and it starts with the right skills for it. See every business type, with example calls.

Trades

Plumbers, electricians, heating engineers

  • Takes the job: address, problem, when they're in
  • Judges how urgent it is and texts you
See it for trades Garages

Garages, MOT and tyre centres

  • Books cars in for MOTs, services and repairs
  • Answers prices and hours from your website
See it for garages Salons

Hair, beauty, nails and barbers

  • Knows your services, prices and how long they take
  • Takes messages when you're busy with a client
See it for salons and barbers Dental

Dental practices

  • Books appointments into free times only
  • Never gives medical advice
Dental practices Clinics

Physio, therapy and vet clinics

  • Books appointments, including into Cliniko, Semble or Pabau
  • Points callers to 999 or NHS 111 when it sounds serious
Physio, therapy and vet Hospitality

Restaurants, pubs and cafes

  • Books tables into free times, by party size
  • Answers questions about your menu and hours
See it for restaurants Property

Estate and letting agents

  • Takes messages and call-back requests
  • Puts urgent calls through to you
See it for estate agents Taxis

Taxi and minicab firms

  • Books, changes and cancels rides
  • For fleets on Adria Dispatch
See every business type

Shops, offices, studios and more: it answers questions from your website, takes messages and texts them to you.

Pricing

Simple plans

Set it up and talk to it in your browser before you pay. No contract. What an AI receptionist costs.

Prices coming soon

  • Set it up and talk to it in your browser first
  • Real calls start once you choose a plan
  • Paid monthly, cancel any time
Get started

Not sure which plan? Tell us your calls a week and how long they last. We work out the cheapest plan that fits.

Compare plans
Trust

Honest with you, and with your callers

Built for UK rules from the start.

Callers know

It says it is an AI

Every call starts by saying so, and that the call is transcribed.

UK GDPR

Your callers' details belong to you

We are your processor. You choose how long transcripts are kept, from 7 days to 2 years. Read the DPA.

Where data lives

Our database is in Frankfurt

Our database, with your calls and transcripts, is in Frankfurt. The services we use are listed in the DPA.

No cold calling

It never makes sales calls

It only calls or texts when you or your customer asked for it.

Linesteward is made by Adria Technologies Limited, registered in England and Wales, company number 17543235. Registered office: 66 Paul Street, London, EC2A 4NA.

About the company
FAQ

Questions, answered

Can I keep my phone number?

Yes. You forward the calls you can't answer to your receptionist with a short code on your phone. Your customers ring you as now. Or you can get a new local number instead.

How long does it take to set up?

A few minutes to set it up and talk to it in your browser. Keep your own number and there's nothing else to fill in. A new local number is in your business's name, so you'll need your company number (or UTR), your website, and your name, mobile and work email; Twilio, our phone network partner, checks them. We email you a confirmation once your line is ready.

What happens with urgent calls?

It marks the message as urgent and texts it to your mobile straight away. While you're open, it can put the caller through to your phone. For trades, it also tells callers what to do about a gas smell or a carbon monoxide alarm.

Can it book into my own diary?

Yes. Use its built-in diary, or connect Cal.com, Cliniko, Calendly, Acuity Scheduling, SimplyBook.me, Semble or Pabau. With Google Calendar or Outlook, paste your calendar's private link so it can see when you're busy. It only offers free times.

Which languages does it speak?

English is included in every plan. More languages are an add-on, Extra languages. You choose which ones it offers.

Who owns my callers' details?

You do. We act as your processor under UK GDPR. You choose how long call transcripts are kept, from 7 days up to 2 years.

What does it cost?

A monthly plan, paid in advance, with a set number of call minutes. The prices are in Pricing above. There's no contract: cancel any time and your plan ends at the end of the month you paid for.

Can I try it first?

Yes — set it up and talk to it in your browser before you pay. Real calls start once you choose a plan.

Your next customer is already calling.

Set it up in minutes, then talk to it in your browser before it answers a real call.

Start free set-up
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